The state Better Business Bureau is in Wallingford. For information, call 203-269-2700. The Better Business Bureau provides reports on businesses, charity groups, and organizations. It can help resolve consumer disputes with businesses and promotes ethical business standards. You may file a complaint online at ct.bbb.org or call for information.

Consumers may also file a complaint about a business by calling the state Department of Consumer Protection hotline at 800-842-2649 or visiting ct.gov. Written complaints may be mailed to 165 Capitol Avenue, Hartford 06106.